Business Writing

Applied Innovation Centre

Event outline

How to write effectively in the business setting

Course overview

There is nothing more universal than communication, and the power of good communication is the action it creates. Successful communication is measured not by what our message does to the reader, but what the reader does with our message. Business Writing 2.0.11 is an intensive one day program that develops vital communication competencies based on the written word. Participants will learn to use the most appropriate layout and writing styles for different types of documents and correspondence, and for different audiences. They will also learn the value of planning their communication, using clear and concise writing and the pitfalls of ambiguous or jargon-ridden writing.

Recommended for

All personnel who wish to improve outcomes of their written communication.


For the organisation

  • Less wastage due to re-drafting documents.
  • Staff who can communicate effectively through the written word;
  • Staff use the most appropriate form of document; and
  • An organisation where internal and external communication is clear and appropriate for the audience.

For the individual

  • Heightened skills in the preparation of all forms of written communication; and
  • Improved confidence that your written material is appropriate to the circumstances.

Learning outcomes

Customers to chose from the following outcomes:

  • Develop business Memos
  • Develop business Emails
  • Develop business Letters
  • Write appropriately for your audience
  • Plan the structure of a document to ensure correct information flow
  • Produce concise letters, emails and reports
  • Adjust your writing style to suit the requirements of the topic and the reader
  • Review and proofread the document
  • Plan, organise and structure written communications in various styles and formats using correct and appropriate language
  • Present written communications in styles and to the standards required by the workplace

Training Methodology

This is a highly interactive and practical program in which participants will:

  • Discover protocols and techniques that work successfully.
  • Analyse their own writing style.
  • Relate the above to their personal work situations.
  • Participate in discussions.
  • Draft a number of documents.
  • Get feedback from other participants and the course leader.

Discover it, learn it, practise it, make it your own, then do it for real

Dates & registration

There are no dates listed for this event.

Provider information

AIC provides training under CUATRA2012 in the categories of 'Working in Organisations' and 'Management'. Our programs are guided by four principles: Connection and application to work; Innovative approaches; High activity; Personalised learning.