Business Process Improvement

ATI-Mirage Training and Business Solutions

Event outline

Overview

We may believe that if something is working well – why should we bother looking for a better way to do it?  However, with the rate of technological change that is occurring, and the need to remain competitive, all organisations need to continuously identify and implement effective process improvements.

Content

Introduction

  • What is your team responsible for?
  • Meeting the organisational objectives
  • Analysing current work processes

Researching new practices

  • Finding best practice
  • Investigation and peer review
  • Technology or process?

Improvement methods

  • The value of different approaches
  • The four step PDSA Cycle
  • Lean Six Sigma
  • 5S method

Implementation

  • Building a case for change
  • Communicating the change
  • Monitoring and measuring the change
  • Keeping continuous improvement alive

Learning outcomes

  • Document the required work outcomes for your team
  • Understand how your team outputs contribute to the goals of the organisation
  • Analyse the current work practices of your team
  • Research best practice to determine what needs to change
  • Use a range of process/business improvement methodologies
  • Prepare a project proposal or business case
  • Effectively communicate the proposed change
  • Monitor the change and report accordingly
  • Encourage your team to propose new process improvements.

Prerequisite

This course requires no previous training or experience

Duration

1 day

Dates & registration

Mon 14 Oct 2019 Perth (Metro)

Time:
8:30 am start to 3:30 pm close
Venue:
ATI-Mirage, Cloisters, Level 1, 863 Hay Street, Perth
Costs:
Special Government Price: $495 + GST per person. Includes:   Interactive, practical and hands on learning, take home resource workbook, post course Coach Line, post course follow-up, morning and afternoon refreshments and a delicious café lunch.  Small groups for maximum impact.   Enjoy Perth’s best CBD training centre.   Always great value.  Real People, Real Conversations, Real Results. Thank you for supporting WA business.
Register at:
Contact:

Crystal Chaplin
0892189059
admin@ati-mirage.com.au

Mon 2 Dec 2019 Perth (Metro)

Time:
8:30 am start to 3:30 pm close
Venue:
ATI-Mirage, Cloisters, Level 1, 863 Hay Street, Perth
Costs:
Special Government Price: $495 + GST per person. Includes:   Interactive, practical and hands on learning, take home resource workbook, post course Coach Line, post course follow-up, morning and afternoon refreshments and a delicious café lunch.  Small groups for maximum impact.   Enjoy Perth’s best CBD training centre.   Always great value.  Real People, Real Conversations, Real Results. Thank you for supporting WA business.
Register at:
Contact:

Crystal Chaplin
0892189059
admin@ati-mirage.com.au

Provider information

We are committed to providing Government organisations and individuals with the tools they need to thrive. We are a proudly West-Australian owned company dedicated to keeping learning real. 100% quality guarantee with over 180,000 people trained.