HR Essentials

ATI-Mirage Training and Business Solutions

Event outline


Human Resources is a core function of any successful organisation. This program provides participants with the knowledge to recruit, select and successfully induct the right people into an organisation; implement a performance management and development system; support employee and industrial relations procedures; and provide best practice HR advice to line management.


Introduction: the HR function

  • What is HR responsible for?
  • HR strategy and operational priorities
  • The role of the HR ‘business partner’
  • An introduction to relevant legislation
  • The importance of corporate compliance and integrity

Recruit, select & induct staff

  • Effective recruitment planning
  • Job descriptions and job sizing/pricing
  • Use the right channels to attract your desired candidate
  • Equity, diversity and inclusion
  • Design selection criteria and interview questions to assess applicants effectively
  • Advising candidates of the outcome of the recruitment process
  • Implement an onboarding program to induct the new employee

Performance development

  • Performance management systems – the good, the bad and the ugly
  • Performance goals, KPI’s and priorities
  • Assisting with development opportunities for staff
  • Measuring, reviewing and rewarding performance

Dealing with disciplinary & grievance procedures

  • Understand your legal obligations
  • Provide advice on managing underperforming staff
  • Handle complaints and grievances professionally
  • Guide managers to improve staff performance

Building confidence in employee and industrial relations

  • Promote the organisation’s employee relations policies and procedures
  • Assist in reducing conflict arising from industrial relations matters
  • Proactively build positive employee relations and engagement

Next steps

  • A guide to help you complete a development plan
  • Putting it into practice
  • Continuing professional development

Learning outcomes

  • Articulate HR’s value proposition
  • Understand the legislative framework and relevant sources of information
  • Effectively recruit and on-board new employees
  • Demonstrate best practice in recruitment and selection
  • Provide advice to line managers on the organisation’s performance management and development process
  • Handle grievances professionally
  • Support line managers in dealing with performance issues
  • Effectively implement organisational HR policies and procedures
  • Provide support to managers when IR issues arise
  • Build your capacity as an HR professional

This program aligns with three Units of Competence towards a Certificate IV in Leadership and Management.


This course requires no previous training; this course will suit people who are starting a career in Human Resources or who wish to refresh and build confidence in their HR skills.

Course duration

2 days

Dates & registration

There are no dates listed for this event.

Provider information

We are committed to providing Government organisations and individuals with the tools they need to thrive. We are a proudly, and wholly, West-Australian owned company dedicated to keeping learning real. 100% quality guarantee with over 170,000 people