Sales Essentials

ATI-Mirage Training and Business Solutions

Event outline

Overview

People who are just starting a career in Sales or those who wish to refresh and build confidence with their sales skills, often need to revisit the fundamental principles for successful sales.

Once mastered, this course offers some simple yet sophisticated communication skills based in neuroscience. This program includes a large component of skills practice. 

Content

Introduction: review sales functions

  • What is sales?
  • Types of selling (transactional, relational, closer and consultative)
  • Sales aptitude and selling for success.

Strengths of a successful sales person

  • Discovering your strengths
  • Your personal brand and image
  • Etiquette and professionalism
  • The right mindset

Maximising the sales cycle

  • Lead Generation
  • Preparation
  • Greeting and welcome
  • Discovery (customer needs)
  • How we can help (solution)
  • Gaining commitment and close (get to yes)
  • Follow-up

Skills for successful sales

  • Building rapport
  • Neuroscience, word triggers, phrases and language filters
  • Listening skills
  • Questions
  • Influence and convincer strategy
  • Negotiation skills
  • Dealing with difficult customers

Putting it into practice

  • Action planning

Learning outcomes

  • Understand sales aptitude and successful selling
  • Develop your personal brand and image
  • Identify qualities of a successful sales person
  • Understand your customer
  • Apply a sales cycle
  • Apply best practice guidelines within the sales cycle
  • Effectively build rapport with your customers
  • Apply negotiation types
  • Dealing with difficult customers

Prerequisite

This course requires no previous training or experience

Course duration

1 Day

Dates & registration

Wed 7 Aug 2019 Perth (Metro)

Time:
8:30 am start to 3:30 pm close
Venue:
ATI-Mirage, Cloisters, Level 1, 863 Hay Street, Perth
Costs:
Special Government Price: $495 + GST per person. Includes:   Interactive, practical and hands on learning, take home resource workbook, post course Coach Line, post course follow-up, morning and afternoon refreshments and a delicious café lunch.  Small groups for maximum impact.   Enjoy Perth’s best CBD training centre.   Always great value.  Real People, Real Conversations, Real Results. Thank you for supporting WA business.
Register at:
Contact:

Crystal Chaplin
0892189059
admin@ati-mirage.com.au

Thu 10 Oct 2019 Perth (Metro)

Time:
8:30 am start to 3:30 pm close
Venue:
ATI-Mirage, Cloisters, Level 1, 863 Hay Street, Perth
Costs:
Special Government Price: $495 + GST per person. Includes:   Interactive, practical and hands on learning, take home resource workbook, post course Coach Line, post course follow-up, morning and afternoon refreshments and a delicious café lunch.  Small groups for maximum impact.   Enjoy Perth’s best CBD training centre.   Always great value.  Real People, Real Conversations, Real Results. Thank you for supporting WA business.
Register at:
Contact:

Crystal Chaplin
0892189059
admin@ati-mirage.com.au

Fri 6 Dec 2019 Perth (Metro)

Time:
8:30 am start to 3:30 pm close
Venue:
ATI-Mirage, Cloisters, Level 1, 863 Hay Street, Perth
Costs:
Special Government Price: $495 + GST per person. Includes:   Interactive, practical and hands on learning, take home resource workbook, post course Coach Line, post course follow-up, morning and afternoon refreshments and a delicious café lunch.  Small groups for maximum impact.   Enjoy Perth’s best CBD training centre.   Always great value.  Real People, Real Conversations, Real Results. Thank you for supporting WA business.
Register at:
Contact:

Crystal Chaplin
0892189059
admin@ati-mirage.com.au

Provider information

We are committed to providing Government organisations and individuals with the tools they need to thrive. We are a proudly, and wholly, West-Australian owned company dedicated to keeping learning real. 100% quality guarantee with over 170,000 people