Communication and Personalities

Central Institute of Technology

Event outline

PURPOSE

This course is ideal for anyone wanting to develop techniques for communicating with different people.

LEARNING OUTCOMES

  • Understand the dynamics of personality, interpersonal relationships and communication skills
  • Develop and practice strategies to be a more effective communicator

CONTENT

  • Understanding the dynamics of interpersonal and communication skills
  • Understanding personality types
  • Active listening and effective questioning techniques
  • Different communication styles
  • Communication flow and barriersv>
  • Causes of upset, responses and opportunities
  • Aggressive, submissive or assertive practices
  • Developing assertive practices
  • Giving and receiving feedback
  • Committing to a personal action plan

DURATION
1 day

TIMES
9.00am until 4.30pm

DATE
11 August 2014

INVESTMENT
$440* (GST inclusive) per person includes course material,
*For State Government employees please refer to the Common Use Arrangement CUATRA2012 prices.

Dates & registration

There are no dates listed for this event.

Provider information

Central offers around 400 nationally accredited training courses across a wide variety of training areas and is the primary deliverer of higher-level technical and professional qualifications within the State.