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Seamless Digital Government

Institute of Public Administration Australia WA

Event outline

Lessons from the ABS and the United Kingdom tax office

Hear from two highly experienced leaders about transforming government service delivery to capture the full benefit of digital.

‘More-with-less’, ‘anywhere-anytime’, these are just two of the many promises of digital government. At a deeper level, the OECD highlights the potential for a truly digital approach to government to be “a strategic driver to create open, innovative, participatory and trustworthy public sectors, to improve social inclusiveness and government accountability”.

Digital transformation in many large organisations has proven to be tough. Key challenges include breaking down silos, overcoming legal barriers, fixing mindsets and internal conventions. Negotiating technological change on the scale of the government is especially difficult.

Delivering services at scale in the United Kingdom, and the high profile troubles that plagued the initial 2016 Census roll-out, provide plenty of opportunity for us all to learn and improve digital government in Western Australia.

Join for a not-to-be-missed presentation by these visiting speakers.


David Kalisch
Chief Statistician
Australian Bureau of Statistics

Ruth Owen
Partner, Human Services

Dates & registration

There are no dates listed for this event.

Provider information

Western Australia's Institute of Public Administration is a not-for-profit professional association for the public sector. We offer opportunities for sharing and learning through our range of events, training courses and networking opportunities.