Conflict Resolution Training
Conflict is an inevitable fact of life. We see it everywhere; in our houses, in business, at work, and in any institution and organisation. This is what makes dealing with conflict such an important and integral part of getting along in the workplace. Gaining knowledge pertaining to how to work with conflict, in addition to gaining new skills and learning new methods to assist in conflict resolution, will prove to be invaluable in helping any workplace transcend current standards. This specific session is ideal for anyone wanting to gain the skills and master the art of conflict resolution or dealing with difficult individuals.
Anyone in the business, from the front line personnel to the supervisors, will be able to benefit from an expanded knowledge and understanding of conflict managements and, as a result, will be able to generate a more effective contribution to helping everyone get along at work. This session can be applied in any shape or style. Conflict is universal and each workplace has its fair share of internal conflict. How your team manages and resolves conflicts will depend on their knowledge conflict management methods and can either have a beneficial or a detrimental effect on your organisation and can affect the image and reputation of your company. This session will greatly assist and equip your staff to have the ability to act professionally under stress and pressure.
During this session, employees will learn:
- How their attitudes and actions impact others
- New and effective techniques for dealing with difficult people
- Coping strategies for dealing with difficult people and difficult situations
- The Way to identify times when they have the right to walk away from a difficult situation
- Techniques for managing and dealing with anger
- Customised training options available for adding to your team training
Conflict Resolution Training Summary
Conflicts are unavoidable in life and the same is true for the workplace. Conflicts and disputes are sure to happen in an organisation whether or not it's large or small. This is the reason having the knowledge and the skills required to quell conflicts in the workplace before they do irreparable harm is of paramount importance. Irrespective of the severity of the dispute, it's of utmost importance that an organisation should detect and handle the problem in the best and professional manner possible by using the various techniques and strategies that will be provided by this program.
In this session, the knowledge, skills, and techniques required to resolve conflicts in the workplace in a fast and efficient manner before they become a genuine threat to the organisation will be offered. Here you and your staff will be able to gain new skills and learn new methods that will enable you to take control of otherwise difficult situations and help your organisation grow consequently. The natural byproducts of this specialised training will include your team feeling empowered, less stressed, and much more confident and able to approach conflicts and disputes in the workplace. The end result this program is a team that will be able to resolve conflict almost as soon as it starts and be able to focus on propelling the business forward and also to higher heights rather than squabbling over smaller, less significant issues.
Dates & registration
There are no dates listed for this event.