Business Writing for the Modern Workplace

Business Writing for the Modern Workplace


Event outline

Course Overview

Writing proper business-related documents in today's workplace requires a solid understanding of the fundamentals behind how specific documents should be approached, designed and edited. Written communications in the workplace should be concise, yet thorough and well laid out.

Technology enabled communications should also be well thought out and designed to get the correct message across, while avoiding any potential misinterpretation.

This newly designed course targets how to create business documents in the modern workplace, which takes into account the many forms that modern communication can take, and teaches participants how to best align their message with the appropriate documentation and device.

Learning Outcomes

  • Understand Basic Writing Principles
  • Know Common Forms of Business Communication
  • Review Personality Types When Communicating
  • Identify and Understand Your Audience
  • Understand the Writing Process
  • Review English Language Fundamentals
  • How to Write With Clarity
  • Write Within Workplace Constraints
  • Choose Most Effective Wording
  • Use Effective Editing and Proofreading
  • Create Useful References and Appendices
  • Understand Email Etiquette
  • Effective Report Writing
  • Create an Action Plan

Course Outline

Lesson 1
From Texting to Boardroom Paper

  • Everyone is a business writer
  • Universal Principles of Good Writing
  • Forms and Formats
  • Common Forms of Business Writing
  • The Principle of ‘Purpose’
  • Reflection

Lesson 2
Who am I Writing For?

  • The Principle of ‘Audience’
  • LDP Review – communication preferences
  • Understanding the Audience
  • Writing for a Global Audience
  • Reflection

Lesson 3
The Blank Page

  • The Principle of ‘Structure’
  • The Writing Process
  • Starting
  • Writing
  • Finishing
  • Reflection

Lesson 4
English Still Matters

  • Texting – a legitimate form of language
  • Write it Once. Make it Count
  • English Fundamentals
  • The ‘plain’ Truth
  • The Principle of Clarity
  • Reflection

Lesson 5
Writing within Constraints

  • The Space-Time Continuum
  • The Principle of ‘Concision’
  • Word Choice
  • Reflection

Lesson 6
Click with Confidence

  • Wait! The Pressure to Hit ‘send’
  • Edit, Edit, Edit
  • The Principle of Proofing
  • Reflections

Lesson 7

  • Create an Action Plan
  • References
  • Appendix
  • Commonly Confused Words
  • Punctuation
  • Email Etiquette
  • Using MS Word Readability Score
  • Structuring a Business Report
  • Add Your Own Writing Tips

Dates & registration

Wed 18 Mar 2020 Perth (Metro)

9:00 am start to 4:30 pm close
Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000
$660+GST per person. Cost includes: Pre-course personality profiling, comprehensive course manual, a highly interactive, hands-on training course, cafe lunch, morning and afternoon tea, post-course follow-up including e-learning and skills booster emails.
Register at:

Fraser MacFarlane
1300 121 400

Provider information

pd training is an Australian-owned, international training and professional development and services organisation, with approximately 400 specialist trainers across Australia, delivering thousands of courses each year in our 16 areas of specialty.