Microsoft Office 365 Outlook Essentials Training Course

Microsoft Office 365 Outlook Essentials Training Course


Event outline

Course Overview

Being able to use the cloud-based MS Office 365 Outlook program provides you the freedom to collaborate, communicate and manage your email communications, contacts and calendar from any device.

The half-day, pd training MS Office 365 Outlook Essentials Course teaches you the basic functions of Outlook such as managing your inbox, organising email folders, managing your calendar, creating and managing contacts and much more.

Learning Outcomes

  • Gain the ability to access and write e-mails from anywhere
  • Understand the Outlook 365 interface and proficiently use this web application to complete e-mail tasks
  • Learn the basics of creating, sending, saving, printing, and managing emails
  • Become efficient at creating appointments, tasks, and reminders to plan meetings, appointments and events
  • Understand how to use the instant message option to collaborate with others
  • Learn to use junk mail filters to increase productivity
  • Organise and group e-mails with folders
  • Learn how to personalise profiles with a Signature and formatting options
  • Understand how to store contact information about co-workers, collaborators and prospects, including organising with grouping options

Course Outline

Lesson 1
Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Lesson 2
Welcome to Office 365 Outlook

  • The Home Page
  • Opening Outlook
  • Understanding the Outlook 365 Interface
  • About IM
  • Selecting a Theme
  • Closing Outlook
  • Lesson Two: Review Questions

Lesson 3
Working with Your Inbox (I)

  • Viewing Your Inbox
  • Filtering Messages
  • Checking Messages
  • Marking an Item Read or Unread
  • Replying to or Forwarding a Message from the Inbox
  • Ignoring Conversations
  • Lesson Three: Review Questions

Lesson 4
Working with Your Inbox (II)

  • Changing the View
  • Creating Folders
  • Moving Messages to Folders
  • Renaming, Moving and Deleting Folders
  • Adding to Favorites
  • About Junk Mail
  • Lesson Four: Review Questions

Lesson 5
Creating a New E-Mail

  • Creating an E-mail
  • About the Address Book
  • Finishing Your Message
  • Attaching a File
  • Inserting a Picture
  • Sending the Message
  • Lesson Five: Review Questions

Lesson 6
Managing E-Mail Messages

  • The Received Message Window
  • Opening a Chat Message
  • Viewing Message Details
  • Printing a Message
  • Deleting an E-Mail
  • Lesson Six: Review Questions

Lesson 7
Using Outlook's Organisational Tools

  • Flagging an Item for Follow-up
  • Using Categories
  • Performing a Simple Search
  • Performing a Complex Search
  • Creating a Basic Rule
  • Creating an Advanced Rule
  • Lesson Seven: Review Questions

Lesson 8
Outlook Options

  • About the Outlook Options
  • Setting Automatic Replies
  • Creating a Group
  • Creating a Signature
  • Lesson Eight: Review Questions

Lesson 9
An Introduction to the Calendar

  • Getting Started
  • Creating an Appointment
  • Changing Your Calendar View
  • Creating a Meeting Request and Using the Scheduling Assistant
  • Editing an Appointment
  • Managing Reminders
  • Sharing Your Calendar
  • Lesson Nine: Review Questions

Lesson 10
An Introduction to Contacts

  • Getting Started
  • About Importing Contacts
  • Creating a New Contact
  • Working with Contacts
  • Creating a New Group
  • Working with Groups
  • Lesson Ten: Review Questions

Lesson 11
An Introduction to Tasks

  • Getting Started

Creating a New Task

  • Setting a Date and Reminder
  • Setting a Repeating Task
  • Forwarding a Task
  • Updating a Task Status
  • Lesson Eleven: Review Questions

Lesson 12
Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Dates & registration

There are no dates listed for this event.

Provider information

pd training is an Australian-owned, international training and professional development and services organisation, with approximately 400 specialist trainers across Australia, delivering thousands of courses each year in our 16 areas of specialty.