Minute-Taking Training Course

Minute-Taking Training Course


Event outline

Course Overview

Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?

Are accurate records of key business decisions being recorded? Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried? What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?

The PD Training Minute Taking Training course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed. Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.

This action packed day will include fun mock-meetings and activities run by one of our expert minute-taking trainers.

Learning Outcomes

  • Recognise the importance and outcomes of minute-taking
  • Identify and record action items during board meetings
  • Develop skills in active listening, critical thinking, and organisation
  • Understand and customise meeting agreements
  • Record three types of minutes, including formal meetings, informal and action items
  • Prepare and publish minutes with perfection
  • Take minutes in interactive board meetings
  • Write drafts, proofread and organise minutes
  • Build and maintain a minute records book
  • Recognise the outcome of minute-taking for a particular meeting
  • Recognise the role of a minute-taker in achieving larger goals of an organisation
  • Deal with common complaints and difficulties faced by minute-takers
  • Perform the role with expertise using knowledge and skills

Course Outline

Lesson 1
Minute Taking

  • Welcome
  • Role Defined
  • Please define your role
  • What is your take away for today?
  • The effective Minute Taker
  • Problems that can be encountered and how you can overcome them
  • Reflection

Lesson 2
Your winning style and how best to communicate with your Manager

  • LDP Review – Communication Evolution Tool
  • Reflection

Lesson 3
Active Listening

  • 5 Ways to improve your listening ability
  • Reflection

Lesson 4
Set up for Success – Plan beforehand

  • Taking effective Minutes starts before the meeting has even begun
    1. Agenda Creation
      • Templates for preparation
    2. Room Setup up for the digital era
    3. Where to Sit
    4. Discreet Interruption Signals
    5. Communication Plan
  • Reflection

Lesson 5
Determine What’s Important

  • Methods of Taking Notes
  1. Mind Mapping
  2. Smart Wisdom
  • Do’s and Don’ts of Taking Minutes
  • Reflection

Lesson 6
Minute Taking gone Digital

  • Revolution of Digital Minute Taking
  • Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
  • Reflection

Lesson 7
Formal v’s Informal

  • Formal v’s Informal
  • Formal Meetings
  • Informal Meetings
  • Reflection

Lesson 8

  • Create an Action Plan
  • Accountability = Action

Dates & registration

There are no dates listed for this event.

Provider information

pd training is an Australian-owned, international training and professional development and services organisation, with approximately 400 specialist trainers across Australia, delivering thousands of courses each year in our 16 areas of specialty.