Telework and Telecommuting Training Course

Telework and Telecommuting Training Course


Event outline

Course Overview

Teleworkers or virtual employees present both advantages and challenges. Managing a de-centralised office requires special training and skills.

The pdtraining Telework and Telecommuting Training Course provides training in self-management, core skills, organisation, planning, communication, and overcoming specific challenges in telework and telecommuting.

Learning Outcomes

  • Manage time
  • Organise and plan
  • Develop communication skills
  • Solve problems on their own
  • Stay motivated
  • Use freedom wisely
  • Learn accountability
  • Recognise and remove bad habits
  • Learn from mistakes and avoid repetition
  • Build flexibility in schedule
  • Build trust and rapport
  • Use feedback
  • Beat isolation
  • Set realistic expectations from family

Course Outline

Lesson 1
Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

Lesson 2
Core Skills Required

  • Self-Management
  • Time Management
  • Organising and Planning
  • Communication

Lesson 3
Self-Management (I)

  • Solving Problems on Your Own
  • Being and Staying Motivated
  • You Have More Freedom - Don't Abuse It
  • You and Only You are Accountable
  • Case Study

Lesson 4
Self-Management (II)

  • Recognise and Remove Bad Habits
  • Reflect on Mistakes and Learn from Them
  • Establish Good Habits
  • Be Assertive with Yourself
  • Case Study

Lesson 5
Time Management (I)

  • Build a Little Flexibility into Your Schedule
  • Identify and Remove Time Wasters
  • Working with Time Zones
  • Using Free Time Wisely
  • Case Study

Lesson 6
Time Management (II)

  • The Urgent/Important Matrix
  • Setting and Sticking to Deadlines
  • The Glass Jar: Rocks, Pebbles, Sand & Water
  • Recognise When You Are Procrastinating
  • Case Study

Lesson 7
Organising and Planning (I)

  • Plan for Additional Stress
  • When to Seek Help
  • Being Proactive - Not Reactive
  • Establish Priorities & Attainable Goals
  • Case Study

Lesson 8
Organising and Planning (II)

  • Setting Up Your Home Office
  • Remove Unneeded or Distracting Items
  • When Technology Fails
  • Develop a Normal Working Day
  • Case Study

Lesson 9
Communication (I)

  • Stay in the Loop
  • Use the Correct Medium
  • Be Clear and to the Point
  • Virtual Communication Can Be Impersonal
  • Case Study

Lesson 10
Communication (II)

  • Open and Frequent Communication
  • Share Your Information
  • Have a Collaborative Attitude
  • Setting Expectations with Family & Friends
  • Case Study

Lesson 11
Additional Challenges

  • Building Trust & Rapport
  • Feeling Isolated
  • Always in the Office
  • Lack of or Less Feedback
  • Case Study

Lesson 12
Wrapping Up

  • Words from the Wise
  • Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Dates & registration

There are no dates listed for this event.

Provider information

pd training is an Australian-owned, international training and professional development and services organisation, with approximately 400 specialist trainers across Australia, delivering thousands of courses each year in our 16 areas of specialty.