PSC-ANZSOG Leadership Seminar Series - with Professor Gary Sturgess AM

Public Sector Commission

Event outline

New ideas and new models for public service delivery.

Registration, networking and a light breakfast from 7:45am - Seminar commencing 8:15am to 9.30am

In his 2011 Spann Oration, A/Professor Gary Sturgess wrote:

(We have a system) that is insufficiently responsive to its various publics – to the diversity of consumer interests – and over-responsive to producer interests. It often delivers a poor quality of service. It is inefficient. There is little innovation in service design or in the scale and scope of delivery. It is better than the private sector in experimenting with organisational form, but it is hopeless at identifying and burning off failures at an early stage. And when successful innovation does occur, the system often fails at scaling up.

If ever there were a time for the WA public sector to prove Professor Sturgess’ diagnosis is no longer correct – that public services can be transformed to be citizen-centric, responsive, innovative and cost-effective – that time is now. Come along and be challenged, engaged and provoked by one of Australia’s leading thinkers and writers on the past, present and future of public service delivery.

Professor Gary Sturgess holds the New South Wales Premier’s Australia and New Zealand School of Government (ANZSOG) Chair of Public Service Delivery at the University of New South Wales. In this capacity, he has been studying the role of front-line managers in the delivery of public services and the practice and theory of commissioning and contestability. He is also Professor of Public Service Innovation with the School of Government and International Relations at Griffith University in Brisbane, Australia.

Gary serves on the Treasury and Finance Board of the Victorian government, the Public Service Renewal Board of the Queensland government and chairs advisory boards in the New South Wales and Queensland health systems.

From 2003 to 2011, he was Executive Director of the Serco Institute, a corporate think tank based in London, established by the FTSE 100 public service company, Serco Group plc, and specialising in the study of public service markets.

In the late 1980s and early 1990s, Gary was Director-General of the New South Wales Cabinet Office under Premier Nick Greiner, and in that capacity was responsible for the establishment of a number of pioneering institutions and policies, including the New South Wales Independent Commission Against Corruption and the corporatisation of government business enterprises.

For more information about the Leadership Seminar Series, please contact:

Carol Williams:

Dates & registration

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Provider information

The Public Sector Commission brings leadership and expertise to the public sector to enhance integrity, effectiveness and efficiency. Many of the Commission’s courses and events are free for Western Australian public sector employees.